PRIVACY POLICY

This Privacy Policy sets out how LTN Coaching & Consulting / Temi Olu collect, uses, discloses, and protects your personal information that is collected through the website www.temiolu.co.uk or directly from you. This Privacy Policy also explains the choices you can make about the way we use your information.

Our services include, but are not limited to:

Faith & Purpose Coaching
Relationship & Emotional Wellness Coaching
Writing & Storytelling (including books, devotionals, newsletters, and digital content)
Leadership & Development Strategy
Health, Women & Systems Advocacy

Please read this Privacy Policy carefully. If you have any questions, please contact us using the details provided at the end of this Privacy Policy.

By providing us with your personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and consented to its terms. If you do not wish to provide personal information, or you wish to withdraw your consent, you may do so at any time. However, this may affect your ability to access the Site or use certain products and services offered through it.

1. Collection of Personal Information

Personal Information
The type of personal information we may collect includes, but is not limited to:

Name
Contact details (email address, telephone number, mailing address)
Demographic information such as country or postcode
Preferences, interests, reflections, or responses shared during coaching, counselling, writing programs, or surveys
Information you voluntarily provide when booking sessions, subscribing to newsletters, downloading resources, or completing forms
Any other information requested by us or provided by you in connection with our services

Use of the Site
As with most online services, we may automatically collect information about your access and use of the Site, including through cookies and similar technologies. This may include your browser type, operating system, IP address, pages viewed, and interactions with our Site.

Opinions and Feedback
We may invite you to voluntarily provide feedback through surveys, questionnaires, or research initiatives related to our services. Participation is optional. If we receive personal information about you from third parties, we will protect it in accordance with this Privacy Policy.

2. Use of Personal Information

We collect and use personal information for purposes including:

Providing coaching, counselling, consulting, writing, advocacy, and educational services
Communicating with you regarding sessions, programs, products, or enquiries
Operating, maintaining, and improving our Site and services
Internal administration and record-keeping
Research, analysis, and business development
Marketing, newsletters, and promotional communications (where consent is given)
Delivering digital products, resources, and educational materials
Managing bookings, payments, and customer support
Offering relevant opportunities, events, or services aligned with your interests

3. Disclosure of Personal Information

We may disclose personal information:

To provide services, products, or communications you have requested
To service providers, contractors, or platforms that assist us in delivering our services (e.g. scheduling, email, payment processing)
To analytics and marketing providers such as Google Analytics, Meta platforms, or email marketing services
Where required by law, regulation, court order, or legal process
In connection with a business transition such as a merger, sale, or restructuring

Where we disclose your information to third parties, we take reasonable steps to ensure that they comply with applicable privacy laws and handle your information securely and confidentially.

4. Your Rights and Control Over Personal Information

Choice and Consent: Providing personal information is voluntary. By submitting your information, you consent to its collection and use in accordance with this Privacy Policy.

Access: You may request access to personal information we hold about you, subject to applicable legal requirements.

Correction or Deletion: If you believe your information is inaccurate, incomplete, or outdated, you may request correction. Where legally permitted, you may also request deletion or restriction of your personal data.

Marketing Communications: You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

Complaints: If you believe your privacy rights have been breached, please contact us with details of your concern. We will investigate and respond within a reasonable timeframe.

5. Storage, Security, and International Transfers

We are committed to safeguarding your personal information and use reasonable physical, electronic, and administrative measures to protect it from unauthorised access, misuse, or disclosure.

Payments may be processed through secure third-party platforms such as PayPal or other payment providers. Email communications and CRM services may be managed through platforms such as Mailchimp or similar tools.

While we take reasonable precautions, no method of internet transmission is completely secure. Any transmission of information is at your own risk.

Where personal information is transferred internationally (including outside the UK, EU, or EEA), we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

6. Cookies, Tracking & Analytics

We may use cookies and similar technologies to enhance your experience, analyse Site usage, and improve our services. Cookies do not personally identify you unless you voluntarily provide identifying information.

You may adjust your browser settings to refuse cookies; however, some Site features may not function correctly.

We may use analytics and marketing tools such as Google Analytics, Meta (Facebook/Instagram), and email platforms to better understand user behaviour and improve our offerings.

7. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. You should review their privacy policies separately.

8. Amendments

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon publication on the Site. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: temitopeolusola@email.com
Website: www.temiolu.co.uk